Important Notification To Our Valued Verde Ranch RV Resort Guests
Dear Verde Ranch RV Resort Guests,
This is a difficult and unprecedented time and we want you to know that we are committed to the well-being and safety of our guests and staff. Hospitality is, and will always be, the foundation of our business and Verde Ranch RV Resort values community and the shared experience. However, we believe the current situation requires modifying our standard procedures. If you are currently on property, or must travel, we want you to know that Verde Ranch RV Resort is taking steps to make our destination safe and comfortable. As the situation develops, we will continue to add or reduce protocols as recommended by the various authorities.
On Tuesday, May 12th, Arizona Governor Doug Ducey issued Executive Order 2020-36, Stay Healthy, Return Smarter, Return Stronger and, pursuant to the order, the Arizona Department of Health Services released Guidance For Pools protocols for reopening pools, hot tubs, and fitness centers, with physical distancing and enhanced sanitation in place. In accordance with the Governor’s order, the AZ Department of Health’s protocols, and CDC guidelines, our team has been working diligently to take the proper measures to reopen our pool, spas and bath facility for the safe use and enjoyment of our guests.
Therefore, we are pleased to announce that we will re-open the Resort Pool, Spas, Splash Pad and Laundry Building #1 Bath House facilities on Thursday, May 21st.
Given the CDC guidelines for gathering and social distancing, Verde Ranch RV Resort will be implementing the following protocols:
Pool and Spas
The Pool and Spas will be open from 10 am to 6 pm 7 days a week. The pool occupancy is limited to 12 swimmers and each spa is limited to 4 bathers at one time. No lifeguard is on duty, and guests swim at their own risk.
Instructional signage will be located at both entrances of the pool reminding guests not to use the facilities if feeling unwell, to sanitize hands before entering the pool area, not to wear face coverings while in the water and to maintain a 6-foot social distance from other guests.
Resort Team members will be monitoring and conducting regular sanitation of the pool area. Furniture that is ready for use will be marked “Sanitized”.
Anyone under the age of 18 must be supervised by an adult while using the Splash Pad, Pool, and Spas. Supervision includes assisting users with maintaining social distancing and following posted rules including hand sanitation. It may be necessary to take turns using the Splash Pad in order to maintain social distancing.
Guests use the facilities at their own risk and understand that even with the enhanced sanitation protocols put in place, management cannot guarantee 100% protection.
Reminder, in accordance with AZ Department of Health guidelines.
- If you are at a higher risk for severe illness, you should avoid visiting pools. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions.
- Do not touch your eyes, nose, or mouth.
- After leaving the pool, use hand sanitizer. When you get home, wash your hands with soap and water for at least 20 seconds.
Laundry Building #1
The bathhouse facilities at Laundry Building #1 next to the clubhouse will re-open on Thursday, May 21st. Each bath stall will have a sign on the door indicating “Clean” or “Dirty”. Only use stalls marked “Clean” and change the sign to “Dirty” after use.
Please be reminded:
While the entry to the Resort Store is currently unavailable, it remains open for direct delivery of merchandise and supplies to guest sites at no charge and purchases made will be charged to your guest ledger. Please call or email Guest Services to place an order. To view the Resort Store menu, click here.
The Clubhouse, including the Fitness Center, will continue to be closed until further notice.
The Laundry Facilities remain open with social distancing, limited occupancy and app payment service only. Please refer to the signs posted at both Laundry Buildings for more information.
Any guests who are feeling ill should confine themselves to their recreational vehicle, seek medical attention if they exhibit symptoms indicative of COVID-19 and notify Guest Services immediately.
We appreciate your understanding and cooperation as we work to re-open amenities in compliance with AZ Department of Health and CDC requirements for the safety and well-being of our guests and team. If you have any questions or concerns, please contact Guest Services at (928) 567-7126 or [email protected].